Reports and Websites

Australian Primary Health Care Research Institute: a framework for integrated primary/secondary health care governance in Australia
This presentation covers research which aims to describe the elements of health care system capable of supporting integrated primary/secondary health care governance. Access here

NSW Agency for Clinical Innovation Patient Centred Medical Home
This website explores the patient centred medical home model, comprising the patient centred medical home and its role in the healthcare neighbourhood. It includes tools and resources, definitions, links and case studies. Access here

NSW Agency for Clinical Innovation Integrated Care
The Agency for Clinical Innovation (ACI) has been commissioned to lead the implementation of two streams of the NSW Integrated Care Strategy – Risk Stratification and Patient Reported Outcomes/Experience Measures. Resources available for download include Patient identification and selection handbook: NSW guide to risk stratification; relevant workshop presentations and outcomes and scoping reviews of outcomes measures. Access here




National Health Services Directory
Developed and delivered by Healthdirect Australia on behalf of all Australian governments, the National Health Services Directory (NHSD) is the national directory of health and related services information in Australia. You can use the NHSD service finder to search for services in any location across Australia. Access here

Infoxchange is a comprehensive directory of health and welfare services across Australia. Access here

Ask Izzy
Ask Izzy helps people to find the services they need, right now and in their local area including housing, meals, healthcare, counselling, legal advice, addiction treatment and a whole lot more. If on the Telstra mobile network, Ask Izzy can be accessed even without credit. Access here

Integrated Care Tools


VicHealth Partnership Tool
This resource is for organisations entering into or working in a partnership to assess, monitor and maximise its ongoing effectiveness. It was revised in 2011 to include information on changing organisations and has recently been refreshed (2016). Access here

Patient Centred Medical Home Assessment
This PCMH readiness assessment is for Australian general practices (commissioned by WentWest Primary Health Network). Access here

Patient Centred Medical Home transition handbook
A digital handbook and self-assessment tool for the implementation of the PCMH model (developed by North Coast Public Health Network). Access here